01
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Customer conversations
Brings messages from multiple channels into one interface.
LIME GROUP PROJECT
Digital product
LimeChat
A communications and CRM platform for business: online chat, channels, customer workflows and interaction automation.
PROJECTLimeChat
FOCUS AREAS6
KEY TASKS4
ECOSYSTEMLime Group
ABOUT
One workspace for customer communications
LimeChat brings communication channels, CRM tools and automation into a single business workspace. It helps teams respond faster, preserve interaction history and improve sales and service.
PROJECT LEAD
Alexander
LimeChat Project Lead
Responsible for product growth and operational management of LimeChat within Lime Group.
Project lead profile →
WHAT IT SOLVES
Key project goals
The project is built around practical scenarios and clear business value.
02
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CRM and tasks
Helps manage customers, tasks and interaction history.
03
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Automation
Uses bots, scenarios and AI tools for routine workflows.
04
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Service control
Provides analytics, conversation ratings and quality control.
LIME GROUP ECOSYSTEM
LimeChat grows as an independent product within one group
Lime Group provides shared strategy, management, technology expertise and opportunities for cooperation between projects.
About Lime Group →
LimeGuard
LimeWeb
LimeChat
Visit project website →
Explore the project in action
A communications and CRM platform for business: online chat, channels, customer workflows and interaction automation.